Frequently Asked Questions

How did you come up with this idea?

With hundreds and thousands of hotels and travel sites eager to share their stories, the marketplace is noisy. Rather than turn the volume down, we cranked it up and started to listen. What we heard was a similar sound coming from countless properties, independent and chain. It went a little something like this: “book direct on our website and we guarantee you will receive the best rate.”

Whoa! We realized there was a gap in the market and built Hotels Villas Direct to fill it. Our goal is two-fold. First, we aim to assist travelers in the trip-planning process by presenting a user-friendly platform that encourages them to explore thousands of top-tier hotels, while simultaneously ensuring that they’re getting the very lowest price. Secondly, we believe it is our duty to applaud the organizations that are dedicated to providing top-notch service, in the form of a best rate guarantee, to their guests. It’s a guaranteed win-win – for travelers and partners!

Where are you based?

Hotels Villas Direct is based in sunny San Diego.

What does it mean to “book direct?”

When a traveler books directly, they are securing the stay through a property’s official website, rather than a third-party booking site.

Wait, aren’t you a third-party booking site?

Actually…no. We are a search engine, or travel planning tool, that educates visitors and ultimately leads them to a hotel’s official reservations page where they can book direct.

What is a “best rate guarantee?”

A best rate guarantee, a.k.a. “best available rate” or “best price guarantee,” is a contract between a consumer and hotel that promises that the hotel will price match if a lower price than the company’s own published rate the same comparable room type and date. In many cases, a property will not only match a third party’s lower price, but go as far as to offer a discount (upwards of 25%!) and impressive perks. If you’re not taking advantage of them, you’re missing out.

How is Hotels Villas Direct different from sites such as and Expedia?

Hotels Villas Direct focuses on providing travelers quality information and discovery tools to plan their ideal trip at the lowest possible price. And our collection consists of four- and five-star best rate guarantee properties only. In contrast, sites such as, Expedia, Orbitz, and Travelocity feature a variety of properties that range in quality, with and without best rate guarantees. Moral of the story? When you book with us, you’re staying somewhere nice for the least amount of money.

What destinations do you cover?

For now, we cover nearly hundreds destinations and thousands of properties around the globe.

What will you cover next?

Surprises are good for the soul! But really – we don’t share details on new destinations or properties until they go live. If you have some place you’re itching to discover, do let us know.

Can I request a destination or property to be added?

You sure can. Just holler at us here! Fair warning – not all properties have a best rate guarantee, in which case, we won’t be able to include them. And as a reminder, we only feature four- and five-star properties.

I am a property. How do I get added?

We’re happy you’re here. And we want to hear from you! Contact us and we’ll be in touch ASAP. In the meantime, feel free to visit our hotelier solutions page.

I’d love to advertise on Hotels Villas Direct. How do I find out more?

Well it’s about time. We have a package for every price range and you’re sure to find something that works. Let’s chat!

Does Hotels Villas Direct cover anything besides hotels and villas?

Why yes, we do. You’ll see recommended activities and hot spots in each destination. If you’re the itinerary-building type, or if you prefer to live (and learn!) vicariously through a fellow adventurer, check out our very own travel mag – Sojourn Blvd.

Sojourn Blvd.? Tell me more.

Don’t mind if we do! We believe every stay has a story and our group of travel pros walk the walk before they talk the talk. The word ‘sojourn’ means, “to dwell somewhere momentarily” – how fitting! Take a trip down Sojourn Blvd. to find travel tips, reviews, up-and-coming destinations and everything your wanderlust-y heart desires.

I am a writer. How can I contribute to Hotels Villas Direct or your partner sites?

Don’t you have a deadline to meet?! Just kidding…we’re always on the hunt for talented storytellers. Let’s connect and see how we can work together.

Got a burning question we didn’t cover?

No problem. Send it on over!